Traceability you can stake your brand on.
From the moment our cocoa and coffee leaves the farm in Ghana to the day it arrives at your facility, every step is documented, tested, and verified.
Intake Inspection
Every container arriving in Melbourne undergoes a rigorous physical and documentation check before being cleared for inventory.
Metric: 100% of lots verified against origin COA before warehousing.
Lot-Coded Inventory
Our warehouse management system tracks every bag by its unique origin lot code, ensuring strict First-In-First-Out (FIFO) rotation.
Metric: Zero inventory discrepancies in the last 24 months.
Storage Conditions
Our Tullamarine facility is temperature and humidity monitored 24/7 to prevent moisture ingress and preserve product integrity.
Metric: Maintained at <60% RH and 15-20°C year-round.
Recall Readiness
We conduct biannual mock recalls to ensure our systems can instantly trace any lot from our warehouse to your delivery dock.
Metric: Full lot trace completed within 2 hours.
Documented at every step
Sourcing & Processing (Ghana)
Cocoa and coffee are sourced from verified cooperatives and processed in licensed facilities.
Quality Control & Testing
Before export, every lot is tested by an accredited laboratory for physical, chemical, and microbiological parameters.
Export & Sea Freight
Products are loaded into food-grade, temperature-monitored containers at Tema Port and sealed for the journey to Australia.
Melbourne Distribution
Upon arrival, goods are inspected, logged into our inventory system by lot code, and stored in our climate-controlled warehouse.
Our Certifications
HACCP Compliance
Issuing Body: Independent Auditor
Our Melbourne warehousing and distribution processes are fully HACCP certified, ensuring food safety risks are identified and controlled.
COCOBOD Licensed Source
Issuing Body: Ghana Cocoa Board
All cocoa is sourced exclusively from processing facilities officially licensed and regulated by the Ghana Cocoa Board.
Batch Coding System
Scope: End-to-end
A robust internal system that links every dispatched bag to its original import documentation and Certificate of Analysis.
Storage Compliance
Scope: Tullamarine Facility
Our facility meets all local council and state health department regulations for the storage of ambient food ingredients.
Need to see the paperwork?
Download our comprehensive QA Pack, including sample COAs, product specifications, and allergen declarations.
Download QA Pack →